Refund Policy

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Effective Date: 14/07/2025

At The Jivika Show, we strive to maintain transparency and fairness in all of our transactions. This Refund Policy applies to sponsorship agreements, events, and any other service-related purchases made on The Jivika Show website. By entering into a sponsorship agreement or purchasing services from The Jivika Show, you agree to the terms outlined below.

1. Sponsorship Refunds

Sponsorships are critical to the growth and sustainability of The Jivika Show. As such, we approach refunds with careful consideration. The following terms apply to all sponsorship transactions:

Refunds for Sponsorships:
Sponsorship fees are non-refundable once payment has been made and the sponsorship content has been integrated into the episode, website, or event. This includes:

  • Title Sponsorships
  • Co-Powered By Sponsorships
  • Episode-Specific Sponsorships

Cancellation Before Content Delivery:
If a sponsorship agreement is cancelled before the sponsored content is published or delivered, we may issue a partial refund. The amount refunded will be determined based on the stage of delivery (e.g., if content has already been created or an episode has been recorded and edited).

Refund Request Process:
Any requests for refunds should be made in writing to info@thejivikashow.com. Refund requests will be reviewed within 15 business days of submission. Please note that any refund will be processed at our discretion and based on the circumstances surrounding the cancellation.

2. Event or Ticket Refunds

If The Jivika Show hosts events, webinars, or workshops (online or in-person), the following applies to event-related purchases:

Ticket Refunds:
If you purchase a ticket to one of our events and need to cancel, please notify us at least 7 days prior to the event for a full refund. Any cancellations made less than 7 days before the event will be eligible for a 50% refund. No refund will be given for cancellations made on or after the event date.

Event Cancellation by Us:
In the event that The Jivika Show must cancel an event, all ticket holders will receive a full refund. This refund will be processed automatically to the original payment method used for the purchase.

3. Digital Products or Downloads

Non-Refundable:
Due to the nature of digital products, we are unable to offer refunds on digital downloads once the purchase has been completed and the product has been accessed or downloaded.

4. How Refunds Are Processed

Refunds will be issued using the same method of payment as the original transaction. For instance:

  • If payment was made via credit card, the refund will be processed to the same card.
  • If payment was made via bank transfer or other payment services, we will issue a refund through the same method.

Refunds may take 7–10 business days to reflect in your account, depending on the payment method used.

5. No Refunds for Promotional or Free Content

Free Content: We do not offer refunds for any free content available through The Jivika Show (including podcasts, blog posts, social media posts, or newsletters).

Promotions: Any promotional offers, discounts, or special deals (such as limited-time sponsorships) are final and non-refundable.

6. Contact Information for Refund Requests

For any questions regarding refunds or if you wish to request a refund, please contact us at:

7. Final Discretion

Refunds are issued at the sole discretion of The Jivika Show. We will evaluate each refund request on a case-by-case basis, and all decisions made will be final.

Conclusion

We want all our partners, sponsors, and attendees to have a positive experience with The Jivika Show. While we strive to accommodate refund requests fairly, we encourage all sponsors and ticket holders to carefully review their participation and commitment before making a transaction.

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